Q See Hd Qc908 Continuous Buzzing Sound
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QC SERIES IP CAMERAS
USER MANUAL
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com.
Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support benefits, you'll receive notifications of product updates along with free downloadable firmware updates for your NVR. Register today at www.Q-See.com!
Please see the back of this manual for exclusions.
© 2011-2013 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable
form without prior written approval.
Trademarks: All brand names and products are trademarks or registered trademarks of their respective owners.
Q-See is a registered trademark of DPS, Inc.
Disclaimer: The information in this document is subject to change without notice. The manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents.
Manufacturer shall not be liable for any damages whatsoever from misuse of this product.
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About this Manual
This manual is written for the Q-See's QCN series of IP Cameras and was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, and the different capabilities of the three models additional features and functions may have been added since that time and on-screen displays may change. We encourage you to
visit our website at www.Q-see.com to check for the latest firmware updates and product announcements.
This manual covers the setup and local operation of the IP cameras whether used in conjunction with an NVR or as stand-alone devices. Instructions for use with an NVR is written specifically with Q-See's QC-Series NVRs. If you are using another brand, please consult your system's manual for configuration instructions. The QC-Series User Manual and Remote Monitoring Guide will both be useful in configuring your system. Both are included on the CD that accompanied your NVR and can likewise be found on www.Q-See.com/support.
Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:
IMPORTANT! Red boxes with this icon indicate warnings. To prevent possible injury or damage to the product, read all warnings before use.
NOTE! Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system.
Version 2.1 2/15/14
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TABLE OF CONTENTS
1. CAMERA MOUNTING & SPECIFICATIONS | 8 |
Additional Considerations | 9 |
QCN7001B | 10 |
QCN7002D | 11 |
QCN8001D | 12 |
Mounting and Adjusting Dome Cameras | 13 |
Reset Button and SD Card | 13 |
QCN8002B | 14 |
Adjusting the lens | 15 |
SD Card | 15 |
QCN8004B | 18 |
QCN8009D | 19 |
QCN8010Z | 20 |
Mounting Your Camera | 21 |
Operation | 23 |
Reset Button and SD Card | 23 |
Specifications | 23 |
QCN8014Z | 26 |
Mounting Your Camera | 27 |
Operation | 29 |
Micro SD Card | 29 |
Specifications | 29 |
2. CONNECTING IP CAMERAS | 32 |
2.1 What are IP Cameras? | 32 |
2.2 Connecting an IP Camera | 33 |
Locally connecting to an NVR | 33 |
Cameras connected through a network | 34 |
2.3 Adding and Removing Cameras in Your System | 36 |
Local cameras | 36 |
Cameras on the same network | 36 |
QC NVR Remote Device menu | 37 |
2.4 Connecting Your Camera to a Remote Network | 40 |
Before you get started | 40 |
Obtaining IP information using IPCONFIG in Windows | 41 |
Testing the Connection | 43 |
Opened ports and Internet IP address | 45 |
2.5 Troubleshooting Network Connections | 46 |
Opening Ports | 46 |
Issues with DHCP | 50 |
Multiple Routers on the Network | 51 |
Configuring ActiveX | 54 |
2.6 Additional Network services | 59 |
Entering the DNS Information into the Camera | 61 |
2.7 Dynamic Domain Name Service (DDNS) | 63 |
3. USING WEB SERVICE | 64 |
3.1 Live View | 64 |
Function Buttons (PC only) | 65 |
3.2 Setup | 66 |
Camera | 66 |
Video | 67 |
3.3 Network | 68 |
TCP/IP | 68 |
Static IP Address | 68 |
PPPoE | 69 |
DDNS | 69 |
IP Filter | 69 |
SMTP (E-Mail) | 70 |
UPnP (Universal Plug 'n' Play) | 70 |
Bonjour | 70 |
3.4 Event | 71 |
Motion Detection | 71 |
Video Masking | 72 |
Disconnection | 72 |
IP Conflict | 72 |
3.5 Record | 73 |
Record Shedule | 73 |
Snapshot Schedule | 73 |
File Destination Path | 74 |
Record Control | 74 |
3.6 System | 75 |
General | 75 |
Date & Time | 75 |
Account | 76 |
Default | 76 |
Import/Export | 76 |
Auto Maintain | 76 |
Upgrade | 76 |
Information | 77 |
Alarm | 78 |
Logout | 78 |
(Contents continued on next page)
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4. PRO SURVEILLANCE SOFTWARE | 79 |
4.1 Installing PRO SURVEILLANCE SOFTWARE (PSS) | 79 |
System Requirements | 79 |
Installing Smart PSS on a PC | 79 |
Installing Smart PSS on a Macintosh | 80 |
4.2 Using Smart PSS | 80 |
Log In | 80 |
Adding A System to PSS | 81 |
Home Page | 84 |
Preview | 85 |
Video Search and Playback | 87 |
Alarms | 89 |
General | 91 |
Device Setup | 91 |
Tour | 94 |
E-Map | 95 |
TV Wall | 96 |
PC-NVR | 96 |
5. MOBILE SURVEILLANCE | 97 |
5.1 iPhone and iPad | 97 |
5.2 Android | 102 |
5.3 BlackBerry | 106 |
5.4 Symbian | 109 |
5.5 Windows Mobile | 112 |
Q-SEE PRODUCT WARRANTY | 114 |
Questions or Comments? Contact Us | 114 |
CAMERA MOUNTING & | CHAPTER 1 |
SPECIFICATIONS |
When installing your camera, it is important to select a proper site not only for field of view, but for other considerations as well:
Distance from viewing/recording device. The further the camera is from the NVR or power source, the higher the chances of signal degradation. Typical 100Ω Ethernet Cable provides acceptable signal at distances up to 330' (100m). At greater distances, UL-Listed shielded RG59 should be used. The camera's power supply should be located as near to the camera as possible when the distance exceeds 200' as the power level will drop over extended distances resulting in a decrease in video quality.
Do not place near high voltage wires or other sources of electrical interference. Electrical interference will degrade the quality of the signal.
Place camera out of reach to avoid damage.
Avoid direct exposure to weather. Do not place the camera where rain or snow will hit the lens directly nor should the camera be placed so that the sun or bright light shines directly into the lens. Your camera is weatherproof, but it will not work when submerged in water. Ensure that all power and video connections are not directly exposed to water and are protected from the elements.
Do not place camera behind a window. If there is a light source behind the camera, it can cause a reflection in the window that will obscure events on the other side of the glass. Likewise, the camera's infrared LEDs will reflect off the glass and shine into the lens, thus degrading the image.
Light levels should be approximately the same between camera and target area. A camera in a brightly-lit area looking into a shaded area, or vice versa, may produce inadequate results.
The above are guidelines and the optimal | ||
location for your camera will depend on your | ||
unique circumstances. As a general rule, the | ||
locations highlighted in green in the picture to | ||
the right indicate the best locations to mount | ||
your camera. Both locations are sheltered | ||
from rain or snow and offer good sight lines | ||
to allow your camera to monitor a wide | ||
area. Because your camera is weatherproof, | ||
it requires less protection than weather- | ||
resistant cameras and it can be placed in | ||
more exposed locations if needed. Keep in | ||
mind that this camera is designed to operate | ||
between 14°F to 122°F (-10°C to 50°) with a | ||
relative humidity of up to 95%) and consider | ||
wind chill and other environmental factors | ||
when selecting your location. | PICTURE 1-1 | |
Your camera comes with both a ceiling and | ||
wall mount. Where you locate your camera | ||
will determine which mount you will need to | ||
use. The mounting surface must be sturdy | ||
and able to hold at least five times the | ||
camera's total weight. |
Because your camera is weatherproof, it requires less protection than weather-resistant cameras and it can be placed in more exposed locations if needed. Keep in mind that most Q-See cameras are designed to operate between 14°F to 122°F (-10°C to 50°) with a relative humidity of up to 95%) and consider wind chill and other environmental factors when selecting your location.
Specialty cameras are also available from Q-See which are able to operate in more extreme environments.
ADDITIONAL CONSIDERATIONS
Most users prefer to operate their systems with the DVRs recording only when motion is detected. This provides the most efficient use of the hard drive's capacity, plus making it easier for a recording to be located. However, if the a camera's location has a lot of "environmental" motion, such as a fan, wind, or the like, you will receive a lot of "false alarms." Usually, these events can be avoided by simply adjusting the placement of the camera. Other situations may require some fine-tuning of your settings. Chapter 8 Alarms, covers these settings in detail, but some easily avoidable situations are presented below:
TV/Computer Screens. If the camera can see a video screen, it will trigger a motion alarm any time the screen changes, whether there is a video or simply a screen saver. The screen can be masked out as described in Section 4.2. You can also reduce the level of motion sensitivity in specific areas of the screen by following the instructions in Section 8.3.
Fans/Machinery. Motion is motion and if machinery within the camera's field of view starts automatically, it will cause an alert. Similarly, if the camera is mounted on a wall with machinery on the other side that causes it to vibrate, that can also cause it to detect motion. Moving machinery within the camera's field of view may be masked off as mentioned above, or motion detection may be turned off for that channel. If there is another camera that covers access to the area where the machinery is located, you can set it so that the first camera will only be recording when triggered by a motion event detected by this second camera. See "Triggers" in described in Section 8.3.
Bugs. An occasional insect flying through the field of view is usually not enough to trigger an alert. However, some flying insects are attracted to infrared light and will swarm the camera. This is usually a temporary situation that occurs at only a certain time of the year. Lighting the area with yellow "bug light" of sufficient brightness can keep the camera operating in daylight mode and keep the infrared LEDs turned off. A second solution is to set the channel to record all the time, and turn motion detection off at night until "bug season" is over. Reducing the motion
sensitivity (Section 8.3) can also reduce alerts as can using another camera to trigger recording as described above.
Additionally, keep your cameras clear of spider webs as the movement of the webs due to wind or critters in the web will cause an alert. The reflection of the infrared off the webs and back into the camera will also reduce the night vision range.
Snow/Rain. As with bugs, this is usually a seaonal event and may require motion detection to be temporarily disabled to avoid false alarms. However, positioning the camera further under shelter, such as closer to the wall and away from the edge of the eaves, can make the rain or snow too small for the camera to notice. Adjusting motion sensitivity may also help in some situations.
QCN7001B
PICTURE 1-2 | |||
Main Processor | Texas Instruments DaVinci high-performance DSP | ||
OS | LINUX | ||
System Resources | Supports simultaneous real-time network, local record, and | ||
System | remote operation | ||
User Interface | Remote operation through Web Service and PSS | ||
Image Sensor | 1/3" 1.3 Megapixel Aptina CMOS | ||
Lens | 6mm | ||
IR LEDs / Range | 30 LED / 100' | ||
Pixel | 1280 x 960 | ||
Day/Night Mode | Electrical Day/Night | ||
Signal/Noise Ratio | >50dB | ||
Min. Illumination | 0.1LUX/F1.2 (color) 0.05LUX/F1.2 (b/w) | ||
Gain Control | Manual/Auto | ||
Video | White Balance | Manual/Auto | |
Exposure Mode | Manual/Auto NTSC: 1/3-1/10000 | ||
Comp. Standard | H.264/JPEG/MJPG | ||
Image Resolution | 1.3M (1280x960), 720p (1280x720), D1 (704x480) | ||
Encoding Speed | NTSC: 1.3M @15fps + D1@15fps, | ||
720p @30fps + D1@30fps | |||
Video Bit Rate | H.264 128Kbps-8192Kbps | ||
Snapshot | 1f/s snapshot. Files saved as JPG on computer | ||
Ethernet | RJ-45 (10/100Base-T) | ||
Network | Network Functions | HTTP, TCP/IP, IPv4/IPv6, ARP, IGMP, ICMP, RTSP, RTP, UDP, | |
SMTP, FTP, DHCP, DNS, DDNS, PPPoE, UPNP, NTP, Bonjour, | |||
SNMP, Onvif | |||
Remote Operation | Monitor, Playback, System setting, Log information, | ||
Maintenance & Upgrade | |||
Operation | Power Supply | DC12V, PoE | |
Consumption | Max.1.5W | ||
Operating | 15°F to +120°F (-10°C to+50°C) Humidity 10%-90% | ||
Environment |
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QCN7002D
PICTURE 1-3 | |||
Main Processor | Texas Instruments DaVinci high-performance DSP | ||
OS | LINUX | ||
System | System Resources | Supports simultaneous real-time network, local record, and | |
remote operation | |||
User Interface | Remote operation through Web Service and PSS | ||
Image Sensor | 1/3" 1.3 Megapixel Aptina CMOS | ||
Lens | 3.6mm | ||
Pixel | 1280 x 960 | ||
Day/Night Mode | Electrical Day/Night | ||
Signal/Noise Ratio | >50dB | ||
Min. Illumination | 0.1LUX/F1.4 (color) 0.05LUX/F1.2 (b/w) | ||
Gain Control | Manual/Auto | ||
Video | White Balance | Manual/Auto | |
Exposure Mode | Manual/Auto NTSC: 1/3-1/10000 | ||
Comp. Standard | H.264/JPEG/MJPG | ||
Image Resolution | 1.3M (1280x960), 720p (1280x720), D1 (704x480) | ||
Encoding Speed | NTSC: 1.3M @15fps + D1@15fps, | ||
720p @30fps + D1@30fps | |||
Video Bit Rate | H.264 128Kbps-8192Kbps | ||
Snapshot | 1f/s snapshot. Files saved as JPG on computer | ||
Ethernet | RJ-45 (10/100Base-T) | ||
Network | Network Functions | HTTP, TCP/IP, IPv4/IPv6, ARP, IGMP, ICMP, RTSP, RTP, UDP, | |
SMTP, FTP, DHCP, DNS, DDNS, PPPoE, UPNP, NTP, Bonjour, | |||
SNMP, Onvif | |||
Remote Operation | Monitor, Playback, System setting, Log information, | ||
Maintenance & Upgrade | |||
Operation | Power Supply | DC12V, PoE | |
Consumption | Max.1.5W | ||
Operating | 15°F to +120°F (-10°C to+50°C) Humidity 10%-90% | ||
Environment |
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QCN8001D
PICTURE 1-4 | |||
Main Processor | Texas Instruments DaVinci high-performance DSP | ||
OS | LINUX | ||
System Resources | Supports simultaneous real-time network, local record, and | ||
System | remote operation | ||
User Interface | Remote operation through Web Service and PSS | ||
System Status | SD card status, bit stream stats, log, and software version. | ||
Image Sensor | 1/3" 2.0 Mp SONY progressive scan Exmor CMOS | ||
Min. Illumination | 0.2LUX/F1.6 (color), 0.01LUX/F1.6 (b/w) | ||
Lens | Auto-Iris 3.6@F1-6 | ||
Pixel | 1920x1080 (1080p) | ||
Day/Night Mode | Automatic | ||
Auto Aperture | DC drive | ||
Gain Control | Fixed/Auto | ||
White Balance | Manual/Auto | ||
Exposure Mode | Manual/Auto NTSC: 1/4-1/10000 | ||
Video Comp. | H.264/JPEG/MJPG | ||
Video | Standard | ||
Video Frame Rate | NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P | ||
@30fps; Substream 704x480@30fps | |||
Video Bit Rate | H.264 56Kbps-8192Kbps | ||
MJPG is adjustable along with bit rate | |||
Snapshot | 1f/s snapshot. Files saved as JPG | ||
Privacy Mask | Maximum 4 privacy zones supported | ||
Video Adjustment | Brightness, contrast, hue, saturation and gain | ||
Video Info | Channel title, time, motion detection, masking | ||
Motion Detect | 396 (18x22) zones. Six sensitivity levels. Motion detection | ||
activation options: alarm, recording, snapshot, log and e-mail |
Network | 1-channel wire Ethernet port, 10/100 Base-T Ethernet | ||
Network | Network Protocols | Standard HTTP, TCP/IP, ARP, IGMP, ICMP, RTSP, RTP,UDP, | |
RTCP, SMTP, FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP, | |||
Bonjour,SNMP. | |||
Remote Operation | Monitor, system setup, file download, log information, | ||
maintenance and upgrade. | |||
& | Recording Priority | Manual>External alarm >Video detect>Schedule | |
Recording Backup | |||
Local Storage | 32GB internal | ||
Backup | Remote through PSS | ||
Power | Power | Through RJ45 connector when connected to POE or 12v .5A | |
through aux. power connector | |||
Consumption | <10W | ||
.Env | Temperature | 15F to 140F | |
IP Rating | IP66 | ||
Humidity | 10-90% | ||
MOUNTING AND ADJUSTING DOME CAMERAS
Remove the camera cover using the included hex wrench to unscrew the three retaining bolts.
The camera's lens can only be positioned vertically (up and down) with the horizontal direction being determined by how the camera is positioned. Ideally, you should temporarily connect the camera to the NVR (or network) and use the QC View mobile app to determine the best angle for your camera.
Once you've determined the proper position and location for the camera, use the included
mounting template to drill the holes for the PICTURE 1-5 plastic anchors and cable (if needed).
insert the screws into the anchors through the camera base plate and tighten. If the camera is connected, then make final adjustments to the lens position. Make sure that the clear dome is free of dust, fingerprints and other contaminants before reattaching the cover.
RESET BUTTON AND SD CARD
Both the QCN7002D and QCN8001D have a Reset button accessible only when the camera cover has been removed. This is only for use if the camera becomes inoperable.
The QCN8001D also has a slot for a Micro SD card which allows the camera to record images and video when it is operating on its own network (ie; not directly connected to the NVR with the Ethernet cable. Please see Section 3.5 for instructions on recording with an SD card.
QCN8002B
In addition to its video surveillance functions, the QCN8001B is able to accept input from other devices and either pass their signals back to an NVR, or utilize them to trigger recording or alert actions when it is being used in a stand-alone role. The camera has 32GB of internal memory allowing it to record video and still images without the need for an NVR.
By using the audio input and output to connect both a microphone and speaker - and with similar audio equipment on the user's end, two-way communication can take place. Two alarm sensors can be connected to the alarm block with a single output to an audible alarm, an external alarm input or to a DVR. When used with an NVR or on a network, the alarm signal can trigger recording and its signal can be transmitted via the Cat 5 cable to an NVR.
1
4 | 6 | 7 | |
3 | |||
2 | 5 |
8
PICTURE 1-6 | ||
# | Item | Function |
1 | Storage | Internal 32GB memory |
2 | Reset | Resets camera if user is locked out. |
3 | Audio In | Input for optional microphone |
4 | Audio Out | Connect to speaker |
5 | RJ45 (Ethernet) Port | For network connectivity, video output and power input (via |
POE) | ||
6 | Alarm | 2 Alarm inputs 1 Output |
7 | Power | For use without POE |
8 | Video Out | BNC video output (for testing |
ADJUSTING THE LENS
The QCN8001B has a lens that can be manually adjusted between 3.3mm and 12mm. The 3.3mm setting provides a 67° field of view. The 12mm setting enlarges subjects by approximately three times compared to the 3.3mm configuration, with the field of view narrowing to 22°.
The camera is set at the factory to the 3.3mm position. To adjust the lens, you will have to first remove the black cover at the front of the camera by twisting it counter-clockwise. Take care not to damage the cover or the threads during this step.
PICTURE 1-7
Once the cover has been removed, you can adjust the zoom and focus using the two knobs located on the lens body behind the LED circuit board. You may need to loosen them by twisting the knob counter-clockwise before making the adjustments. Do not apply excessive force to the knobs as they can snap off, leaving your camera unable to be adjusted.
PICTURE 1-8
It is recommended that you have some way to view the camera's view while making the adjustments to ensure that the image is properly in focus and includes the entire area that you wish to monitor. This can be done using a camera tester connected to the BNC Video Out plug or by connecting it to an NVR where you can monitor it using the video display. A third method would be by connecting the camera to a network using the steps described in Chapter 2 and then accessing it remotely using a mobile device with a sufficiently large screen clarity. However, with this method it is important to keep in mind that mobile devices use the lower-quality substream video so final adjustments may still need to be made.
SD CARD
The QCN8002B also has a slot for a Micro SD card which allows the camera to record images and video when it is operating on its own network (ie; not directly connected to the NVR with the Ethernet cable. To access, remove the back of the camera by loosening the four screws holding the stand to the camera. Please see Section 3.5 for
instructions on recording with an SD card.
PICTURE 1-9
QCN8002B Specifications
Main Processor | Texas Instruments DaVinci high-performance DSP | ||
OS | LINUX | ||
System Resources | Supports simultaneous real-time network, local record, and | ||
remote operation | |||
System | User Interface | Remote operation through Web Service and PSS | |
System Status | SD card status, bit stream stats, log, and software version. | ||
Image Sensor | 1/3" 2.0 Mp SONY progressive scan Exmor CMOS | ||
IR LEDs | 18 | ||
Max IR range | 65' | ||
Min. Illumination | 0.2LUX/F1.2 (color), 0.01LUX/F1.6 (b/w), 0.0 LUX/F1.2 (w/IR) | ||
Lens | Auto-Iris 3.3-12mm@F1-6 | ||
Pixel | 1920x1080 (1080p) | ||
Day/Night Mode | Automatic | ||
Auto Aperture | DC drive | ||
Gain Control | Fixed/Auto | ||
White Balance | Manual/Auto | ||
Exposure Mode | Manual/Auto NTSC: 1/4-1/10000 | ||
Video Comp. | H.264/JPEG/MJPG | ||
Standard | |||
Video | Video Frame Rate | NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P | |
@30fps; Substream 704x480@30fps | |||
Video Bit Rate | H.264 56Kbps-8192Kbps | ||
MJPG is adjustable along with bit rate | |||
Video Flip | Supported | ||
Snapshot | 1f/s snapshot. Files saved as JPG | ||
Privacy Mask | Maximum 4 privacy zones supported | ||
Video Adjustment | Brightness, contrast, hue, saturation and gain | ||
Video Info | Channel title, time, motion detection, masking | ||
Motion Detect | 396 (18x22) zones. Six sensitivity levels. Motion detection | ||
activation options: alarm, recording, snapshot, log and e-mail | |||
Audio Ouput | 1-channel RCA | ||
Audio | |||
Bidirectional Talk | Reuses first audio input channel | ||
Audio Bit Rate | 128/64/10.2 Kbps | ||
Audio Comp. | G.711a/G.711u/PCM | ||
Network | 1-channel wire Ethernet port, 10/100 Base-T Ethernet | ||
Network | Network Protocols | Standard HTTP, TCP/IP, ARP, IGMP, ICMP, RTSP, RTP,UDP, | |
RTCP, SMTP, FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP, | |||
Bonjour,SNMP. | |||
Remote Operation | Monitor, system setup, file download, log information, | ||
maintenance and upgrade. | |||
& | Recording Priority | Manual>External alarm >Video detect>Schedule | |
Recording Backup | |||
Local Storage | 32GB internal | ||
Backup | Remote through PSS | ||
Auxilliary | Video Output | 1-channel BNC analog video out | |
Audio Input | 1-channel RCA | ||
Audio Output | 1-channel RCA | ||
Connectors | Alarm | 2-channel input, 1-channel output | |
Power | Power | Through RJ45 connector when connected to POE or 12v .5A | |
through aux. power connector | |||
Consumption | <10W | ||
.Env | Temperature | 15F to 140F | |
IP Rating | IP66 | ||
Humidity | 10-90% | ||
In case of forgotten password, the camera's Reset button is located above the lens. To access this button, remove the sun shade and then unscrew the front of the camera from the body. Be careful to not leave finger prints or dust on the inside of the lens when replacing.
PICTURE 1-11
Main Processor | Texas Instruments DaVinci high-performance DSP | ||
OS | LINUX | ||
System Resources | Supports simultaneous real-time network, local record, and | ||
System | remote operation | ||
User Interface | Remote operation through Web Service and PSS | ||
System Status | Bit stream stats, log, and software version. | ||
Image Sensor | 1/3" 2.0 Mp SONY progressive scan Exmor CMOS | ||
Min. Illumination | 0.1LUX/F1.2 (color), 0.01LUX/F1.2 (b/w) | ||
Lens | Auto-Iris 3.6@F1-6 | ||
Pixel | 1920x1080 (1080p) | ||
Day/Night Mode | Automatic (ICR) Color/Black & White | ||
Auto Aperture | DC drive | ||
Gain Control | Manual/Auto | ||
White Balance | Auto | ||
Exposure Mode | Manual/Auto NTSC: 1/4-1/10000 | ||
Video Comp. | H.264/JPEG/MJPG | ||
Video | Standard | ||
Video Frame Rate | NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P | ||
@30fps; Substream 704x480@30fps | |||
Video Bit Rate | H.264 32Kbps-8192Kbps | ||
MJPG is adjustable along with bit rate 32-20480 | |||
Snapshot | 1f/s snapshot. Files saved as JPG | ||
Privacy Mask | Maximum 4 privacy zones supported | ||
Video Adjustment | Brightness, contrast, hue, saturation and gain | ||
Video Info | Channel title, time, motion detection, masking | ||
Motion Detect | 396 (18x22) zones. Six sensitivity levels. Motion detection | ||
activation options: alarm, recording, snapshot, log and e-mail |
In case of forgotten password, the camera's Reset button is located above the lens. To access this button, unscrew the lens collar from the camera body. Be careful to not leave finger prints or dust on the inside of the lens when replacing.
Reset Button
PICTURE 1-13
Main Processor | Texas Instruments DaVinci high-performance DSP | ||
OS | LINUX | ||
System Resources | Supports simultaneous real-time network, local record, and | ||
System | remote operation | ||
User Interface | Remote operation through Web Service and PSS | ||
System Status | Bit stream stats, log, and software version. | ||
Image Sensor | 1/3" 2.0 Mp SONY progressive scan Exmor CMOS | ||
Min. Illumination | 0.1LUX/F1.2 (color), 0.01LUX/F1.2 (b/w) | ||
Lens | Auto-Iris 3.6@F1-6 | ||
Pixel | 1920x1080 (1080p) | ||
Day/Night Mode | Automatic (ICR) Color/Black & White | ||
Auto Aperture | DC drive | ||
Gain Control | Manual/Auto | ||
White Balance | Auto | ||
Exposure Mode | Manual/Auto NTSC: 1/4-1/10000 | ||
Video Comp. | H.264/JPEG/MJPG | ||
Video | Standard | ||
Video Frame Rate | NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P | ||
@30fps; Substream 704x480@30fps | |||
Video Bit Rate | H.264 32Kbps-8192Kbps | ||
MJPG is adjustable along with bit rate 32-20480 | |||
Snapshot | 1f/s snapshot. Files saved as JPG | ||
Privacy Mask | Maximum 4 privacy zones supported | ||
Video Adjustment | Brightness, contrast, hue, saturation and gain | ||
Video Info | Channel title, time, motion detection, masking | ||
Motion Detect | 396 (18x22) zones. Six sensitivity levels. Motion detection | ||
activation options: alarm, recording, snapshot, log and e-mail |
QCN8010Z
In addition to its video surveillance functions, the QCN8010Z is able to accept input from other devices and utilize them to trigger recording or alert actions when it is being used in a standalone role. The camera also has a slot for a 32GB Micro SD Card to serve as internal memory allowing it to record video and still images without the need for an NVR.
By using the audio input and output to connect both a microphone and speaker - and with similar audio equipment on the user's end, two-way communication can take place. Two alarm sensors can be connected to the alarm block with a single output to an audible alarm, an external alarm input or to a DVR. When used with an NVR or on a network, the alarm signal can trigger recording and its signal can be transmitted via the Cat 5 cable to an NVR.
1 | |||
2 | |||
4 3 | PICTURE 1-14 | ||
5 | |||
# | Item | Function | |
1 | RJ45 (Ethernet) Port | For network connectivity, video output and power input (via | |
POE) | |||
2 | Alarm | 2 Alarm inputs 1 Output | |
3 | Audio In | Input for optional microphone | |
4 | Power | For use without POE | |
5 | Audio Out | Connect to speaker | |
Protective Shipping Collar
Remove and discard.
Reset Button
Micro SD Card Slot
PICTURE 1-15
MOUNTING YOUR CAMERA
Your camera is designed to mount directly to an overhead surface or to a wall using the included bracket. The appropriate assembly and mounting instructions are presented on the next pages. Both methods will require you to open the camera by loosening the three housing bolts using included torx (star) wrench. It is not recommended to remove them from the camera cover.
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PICTURE 1-16
Remove and discard the foam insert from around the camera head. This protective packaging will interfere with camera movement.
We have also included fabric gloves with your camera to help you prevent getting fingerprints or scratches inside or outside of the clear glass dome or camera lens. Handle the camera with care at all times - especially when the cover has been removed. Do not attempt to move the camera lens by hand to avoid damaging the mechanism.
Once you've determined the proper position and location for the camera, use the included mounting template to drill the holes for the plastic anchors and cable (if needed).
Ceiling Mount
Mounting the camera to an overhead surface will be by attaching the camera's base directly to the surface using screws and anchors as needed. We have included screws and plastic anchors suitable to most situations, but you must use your judgement regarding whether they are suitable for your specific situation and mounting surface. The mounting surface and hardware must be sturdy and able to hold at least five times the camera's total weight.
1. Use the included adhesive mounting template to drill the mounting holes - and the hole for the cable to pass through, if needed.
2. Insert anchors into the holes - if needed.
3. If you will be running the camera cable through the mounting surface, make the connection to the RG45 cable at this time. Feed the cable into the hole, making certain that it does
not subject to pinching, tight bends or other severe constrictions as this could damage the cable and lead to loss of control and video.
4. Line up the mounting holes on the base of the camera to the holes in your mounting surface and secure the camera
5. Reattach the camera's cover. Take care to remove dust, debris or fingerprints from inside clear dome beforehand.
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PICTURE 1-17
Wall Mount
Mounting the camera to a wall or other vertical surface will utilize the included adaptor plate and swan neck mounting bracket. You must purchase screws, bolts or anchors suitable for your specific situation and mounting surface. The mounting surface and hardware must be sturdy and able to hold at least five times the camera's total weight.
1. Use the mounting plate as a template to locate and drill the mounting holes. If the cables will be running through the mounting surface, drill a hole for them at this time as well.
2. Run the camera's cables through the central hole in the adapter plate.
3. Use the included bolts to attach the plate to the base of the camera.
4. Reattach the camera's cover. Take care to remove dust, debris or fingerprints from inside clear dome beforehand.
5. Feed the cables through the swan neck mount.
6. Attach the camera/adapter assembly to the mount by inserting the threaded collar into the mount and rotating until it is tight.
7. Tighten the retaining screw on the mount.
8. Connect camera to cable and feed cables into hole in mounting surface, if needed.
9. Attach mount to surface.
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PICTURE 1-18
OPERATION
The Quick Installation Poster that came with your camera provides basic instruction on how to connect, program and operate your camera. Further detailed instruction is provided in the User Manual included on the CD that also accompanied your NVR.
NOTE! Unlike an analog PTZ camera, an IP PTZ camera does not need a RS485 connection to the recorder to control its movements. Control signals will be sent to the camera via the attached Ethernet cable whether the camera is directly connected to an NVR or remotely connected via the Internet.
RESET BUTTON AND SD CARD
The QCN8010Z has a Reset button accessible only when the camera cover has been removed. This is only for use if the camera becomes inoperable.
The QCN8010Z also has a slot for a Micro SD card which allows the camera to record images and video when it is operating on its own network (ie; not directly connected to the NVR with the Ethernet cable. Please see Section 3.5 for instructions on recording with an SD card.
SPECIFICATIONS
Camera Type | PTZ |
Camera Technology | IP |
Image Sensor size | 1/3 inch Sony Exmor |
Image Sensor Type | CMOS |
Image Resolution | 1920 x 1080 |
Megapixels (digital) | 2 |
Effective Pixels | 1944 x 1092 |
Lens Size | 3mm to 9mm (3X Optical Zoom16X Digital Zoom) |
Angle of View (horizontal) | 31° to 93° |
IR Cut Filter | Yes |
Night Vision | |
IR LEDS | None |
Infrared Wavelength | Not Applicable |
Min Lux Illumination | Color 0.05/B&W 0.0005 F1.2 Auto ICR |
Night Vision Range | Not Applicable |
Additional Image Features | |
Auto Iris | Yes |
On Screen Display | Yes |
Backlight Compensation | Yes BLC/HLC |
Electronic Shutter | 1/1 – 1/30,000s |
Gain Control | Auto/Manual |
Wide Dynamic Range | DWDR |
Noise Reduction | 2D/3D |
PTZ | |
Horizontal Rotation | 0-355° |
Vertical Tilt | 2-90° |
Preset and Cruise Pat- | 255 Pelco, (80 DH-SD), 5 Pattern, 8 Tour, 5 Auto Scan, Auto |
terns | Pan |
Audio | |
Audio Microphone | Supports external microphone |
Audio Range | Dependent on external microphone |
Connectivity | |
Connector Types | RJ45/POE |
External Connections | RJ45, Audio in/out, Alarm 2 in 1 out, RS485, SD memory |
Wireless | No |
Remote Monitoring | |
Use as Standalone | Yes |
Compatible Mobile | iPhone/iPad, Android, Windows Phone 7.5/8 |
Devices | |
Compatible Systems | NVRs |
Power | |
Power Supply | POE or 12 V 1.5A |
Power Consumption | 15W |
Physical | |
Weatherproof | Yes |
IP Rating | 66 |
Body Construction | Metal |
Mounting Hardware | Screws, wall mount, ceiling mount |
Weight | 3 lbs |
Dimensions (WxH) | 6.25 x 5.25 |
Operating Temperature | 14°F – 131°F |
QCN8014Z
The QCN8014Z is a pan-tilt-camera with 12x optical and 16x digital zoom. The camera also has a slot for a 64GB Micro SD Card to serve as internal memory allowing it to record video and still images without the need for an NVR.
It also supports external alarm and audio inputs. It is able to accept input from other devices and utilize them to trigger recording or alert actions when it is being used in a stand-alone role. It is able to support up to two external alarm inputs as well as a single output. The audio input and output allows the user to connect both a microphone and speaker to the camera. When used along with similar equipment on the users end - including through a mobile device - two-way communication can take place.
Due to customer feedback, the wire leads are unfinished leaving it to the user to attach connectors as needed. If the additional functionality is not needed, the entire cable is easier to pass through the mount. It is recommended that unused wire leads be
wrapped in electrical tape. The wire leads are PICTURE 1-19 identified below.
The camera's cable also includes the POE socket and an additional power socket for use with the included 24V power supply if the camera is not directly connected to the NVR via a POE port. Most Q-See NVRs such as the QC828, QC838 and QC8116 can power the camera through their built-in POE ports.
Wire Color | Purpose |
Red | Alarm COM |
Brown | Alarm Out |
White | Alarm In 1 |
Blue | Alarm In 2 |
Gray | Audio Out |
Black | Ground |
Green | Audio Ground |
Purple | Audio In |
Protective Shipping Collar
Remove and discard.
Micro SD Card Slot
PICTURE 1-20
MOUNTING YOUR CAMERA
Your camera is designed to mount to a wall using the included bracket. Before
mounting, you will need to open the camera by loosening the three housing bolts
using included torx (star) wrench. It is not recommended to remove them from the camera cover.
x3
PICTURE 1-21
Remove and discard the foam shipping collar (See Picture 1-20) from around the camera head. This protective packaging will interfere with camera movement. If you intend to use a Micro SD card in your camera, you can insert it at this time. You can close the camera after you are finished.
We have also included fabric gloves with your camera to help you prevent getting fingerprints or scratches inside or outside of the clear glass dome or camera lens. Handle the camera with care at all times - especially when the cover has been removed. Do not attempt to move the camera lens by hand to avoid damaging the mechanism.
Once you've determined the proper position and location for the camera, use the included mounting template to drill the holes for the plastic anchors and cable (if needed).
Instructions for mounting your camera are on the following page.
Mounting Instructions
1. Run the included 100' network cable from the NVR to the camera's location or a network port.
2. Use the mounting bracket to mark the position for the mounting holes. Ensure that the camera will be horizontal by using a spirit or bubble level. Also mark location of hole for cables to pass through the mounting surface.
3. Drill the mounting and cable holes.
4. Insert included mounting anchors into surface.
5. Screw mounting collar onto camera body.
6. Feed the cables through the mount and out the hole in the back before securing the camera/ collar assembly to the mounting bracket.
7. Tighten the three retaining screws on the collar so that the camera housing does not turn.
8 Connect the camera cables to the extension cable.
9. Secure the camera and mount assembly to the wall using the included screws.
7 9
PICTURE 1-22
OPERATION
The Quick Installation Poster that came with your camera provides basic instruction on how to connect, program and operate your camera. Further detailed instruction is provided in the User Manual included on the CD that also accompanied your NVR.
NOTE! Unlike an analog PTZ camera, an IP PTZ camera does not need a RS485 connection to the recorder to control its movements. Control signals will be sent to the camera via the attached Ethernet cable whether the camera is directly connected to an NVR or remotely connected via the Internet.
MICRO SD CARD
The QCN8014Z also has a slot for a Micro SD card on the camera head, next to the lens (See Picture 1-20) which allows the camera to record images and video when it is operating on its own network (ie; not directly connected to the NVR with the Ethernet cable. Please see Section 3.5 for instructions on recording with an SD card.
SPECIFICATIONS
Camera Type | PTZ | Extreme Weather |
Camera Technology | IP | ONVIF Profile S |
Image Sensor size | 1/3 inch Sony Exmor | |
Image Sensor Type | CMOS | |
Image Resolution | 1920 x 1080 | |
Megapixels (digital) | 2 | |
Effective Pixels | 1944 x 1092 | |
Lens Size | 5.1mm to 61.2mm (12X Optical Zoom-16X Digital Zoom) | |
Angle of View (horizontal) | 5° to 51° | |
IR Cut Filter | Yes | |
Night Vision | ||
IR LEDS | None | |
Infrared Wavelength | Not Applicable | |
Min Lux Illumination | Color 0.05/B&W 0.005 F1.6 Auto ICR | |
Night Vision Range | Not Applicable | |
Additional Image Features | ||
Auto Iris | None | |
On Screen Display | No | |
Backlight Compensation | Yes | BLC/HLC |
Electronic Shutter | 1/3s – 1/30,000s | |
Gain Control | Auto/Manual | |
Wide Dynamic Range | DWDR | |
Noise Reduction | 2D/3D | |
PTZ | |
Zoom | 12x optical 16x digital |
Horizontal Rotation | 0-360° |
Vertical Tilt | 2-90° |
Preset and Cruise | 255 Pelco, (80 DH-SD), 5 Pattern, 8 Tour, 5 Auto Scan, Auto |
Patterns | Pan |
Audio | |
Audio Microphone | Supports external microphone |
Audio Range | Dependent on external microphone |
Connectivity | |
Connector Types | RJ45/POE+ |
External Connections | RJ45, Audio in/out, Alarm 2 in 1 out,, SD memory (64GB) |
Wireless | No |
Remote Monitoring | |
Use as Standalone | Yes |
Compatible Mobile | iPhone/iPad, Android, Windows Phone 7.5/8 |
Devices | |
Compatible Systems | NVRs |
Power | |
Power Supply | POE+ or 24 V 1.5A |
Power Consumption | 12W (22W Heater on) |
Physical | |
Weatherproof | Yes |
IP Rating | 66 |
Body Construction | Metal |
Mounting Hardware | Screws, wall mount |
Weight | 5 lbs |
Dimensions (WxH) | 7.5 x 9.25 |
Operating Temperature | -40°F – 140°F |
CONNECTING IP CAMERAS | CHAPTER 2 |
2.1 WHAT ARE IP CAMERAS? |
Internet Protocol (IP) or Network cameras differ from conventional video cameras in that each is a stand-alone device with a built-in processor of its own. Rather than being processed and encoded on the recorder, the video is instead processed and encoded on the camera itself before being sent to the recorder. The onboard processor allows the camera to operate on its own with the video being available directly from the camera itself. The video can be recorded onto internal memory (depending on model), sent to an FTP drive, accessed by a computer or be streamed directly to a Digital Network Video Recorder (NVR) using standard network protocols.
When it is connected to the NVR - whether locally, through a network or over the Internet the NVR treats an IP camera as a peripheral device with the NVR serving as the control interface and recording system.
Q-See's QC-series NVRs feature an industry-exclusive built-in Power Over Ethernet (POE) block that allows you to connect up to four IP cameras directly to it up to 200 feet away using RJ-45 (Ethernet) cables without the need to purchase a separate power block or to locate the cameras near power outlets. The Ethernet cable will both power the camera and deliver the video signal to your system. Cameras beyond the number of POE ports, or those located away from the NVR will require a separate power source, such as from the powered port of a POE hub, or from a power supply. This power source must be located between the camera and the network. It is not possible to power a camera through a network or over the Internet using a POE port.
Cameras connecting to your system over a network (local or Internet) will also ultimately connect through your network's router and their signal will be received by the NVR through its Network port. Cameras located outside of the network, and those being used as stand-alone devices, will be accessed by using their web address - whether by entering it into the NVR, a web browser, or through a surveillance program.
2.2 CONNECTING AN IP CAMERA
LOCALLY CONNECTING TO AN NVR
Your IP camera delivers video through a standard Cat 5, 5A or 6 Ethernet cable connected to the RJ-45 socket at the end of the cable leading from the camera. Under most conditions, power is delivered to the camera through this cable when it is connected to a POE block. Regardless of how it is connected to the NVR, it is best to use a continuous length of cable, whenever possible, rather than multiple short segments as each intervening connection could result in a small loss of power and signal.
The following directions are for connecting your IP camera(s) to one of Q-See's QC-Series NVRs with a built-in POE block of powered Ethernet ports. If you are using another brand of NVR, please consult that system's user manual.
STEP 1. Connect one of the long Ethernet cables to the socket on the wire leading from the camera.
PICTURE 2-1
STEP 2. Plug the other end of the Ethernet cable into any of the Power over Ethernet (PoE) ports on the back of the NVR or into a stand-alone POE block.
In the latter cases, the camera will also need to be connected to a network.
STEP 3. Repeat for additional cameras.
PICTURE 2-2
Using the Power Over Ethernet Block
Your NVR's POE block will power up to four cameras while receiving their video signals. This is the primary and preferred method to connect cameras to your NVR. This feature cannot be expanded through use of a network switch. These ports are also not to be used to connect the NVR to a network router. When an IP camera is connected to the NVR through the POE port, it will receive power immediately, but there may be a delay of up to a minute before the camera's signal appears on the screen as the system establishes connectivity.
If you are unsure, and if your camera has | NVR | |||||
infrared LEDs, you may cup your hand over | ||||||
the lens area to activate the infrared night | ||||||
vision mode. You will see a faint red glow | POE | |||||
from the LEDs confirming that the camera | ||||||
has power. | Block | |||||
PICTURE 2-3
CAMERAS CONNECTED THROUGH A NETWORK
There are two types of networks – local (LAN or Intranet) and Internet (or WAN). Cameras can be accessed by the NVR over both types.
Local Networks | NVR | Network | Router | |||||||
For cameras positioned too far away to | ||||||||||
Port | ||||||||||
reasonably run a network cable directly to the | POE | POE | ||||||||
NVR, you can connect it to the same network | ||||||||||
as the NVR and the system will be able to | Block | |||||||||
access and use them. | ||||||||||
Ultimately, each camera will have to connect | ||||||||||
to the same router that the NVR is connected | ||||||||||
to. They will need to be connected to a | PICTURE 2-4 | |||||||||
power source on their side of the network - |
preferably a POE - as the POE block on the NVR itself is unable to provide power through the network.
Alternately, if your NVR was bundled with cameras, they may include a power input as additional power option. You will need to acquire a power adapter that matches the ratings listed on the camera itself if you are not connecting them to a POE.
The NVR will connect to these cameras through the same cable that it uses to communicate with the network.
Connections Over the Internet
A third connection option is via the Internet. This method is more complicated, but it allows the user to view cameras that are located in a completely different building – or region – from the NVR itself. In essence, your NVR will be remotely monitoring those cameras. As such, the user will need to forward ports using the IP Tool software included on the Manuals and Software CD to obtain the IP address for any camera that will be accessed over the Internet. Full instructions are covered in Chapter 2.
Router/
Modem
POE
Internet
NVR Network Router/
Port Modem
PICTURE 2-5
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Source: https://manualmachine.com/qsee/qcn8014z/2059409-technical-manual/
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